This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Vacancy for Afternoon Medical Receptionist  12.30 -7.30  Mon - Thurs and Friday 11.30 -6.30.  Must be able to work as part of a team or independently.  Experience desirable but not essential.  Please apply in own handwriting, enclosing a copy of your current CV to:  The Practice Manager, Poplar Grove Practice, Meadow Way, Aylesbury, Bucks HP20 1XB.   *Please note if you are successful and registered with the practice you will be asked to re-register at another local surgery.  Closing date 12noon 31st March 2015

Practice Closure

The Practice is closed Wednesday 25th March 2015 at 12.30 for staff training and will re-open at 07:30 the next day.  

 

Friends and Family Test

Please spare a moment and let us know how you feel we are doing after your recent contact / visit to the Practice.


Please go to :  https://iwantgreatcare.org/gpsurgeries/poplar-grove-surgery/reviews/new


Phones

We are aware that some patients are still experiencing problems with the phones; we have eight lines and extra lines for the staff to dial out on.   On March 2nd 2015 we handled 1,988 calls and during February 16,198 calls.   If you get the engaged tone all the 8 lines are busy and the reception and admin team are dealing with the calls as quickly as they can.

We are also in consultation with our telephone provider to see how we can improve the system. Thank you for the positive feedback that we have received since we introduce the queuing system.


Non Attendance of Appointments

During February we had 390 people not arrive for their booked appointments.  This equates to 6.5 hours of GP or nurse time.

If you are unable to keep your appointment, please can you let us know, so as we can offer it to someone else who needs to consult with one of the clinicians.


EBOLA

If you have returned from West Africa within the last 21 days and have a temperature /flu like symptoms - please telephone the surgery for advice - DO NOT COME INTO THE PRACTICE AND DO NOT TOUCH ANYONE ELSE

 
 
 
 

Welcome to Poplar Grove Practice formally Broughton House Surgery before we merged on 1st October 2014

logoThe practice has now merged with Poplar Grove Practice and moved to the new site at Meadow Way on 5th December 2014

 Please visit Poplar Grove website at http://www.poplar-grove.nhs.uk/

 

Friends and Family Test
Please take a moment and let us know how we are doing following your recent visit.   
Please go to: https://iwantgreatcare.org/gpsurgeries/poplar-grove-surgery/review/new

Patient Access

 Patient Access FAQ Click here


 

Read our Flu Advice page to find out about seasonal and swine influenza

 


Envelope wrapped by blue arrow Download our latest practice newsletter

Envelope wrapped by blue arrow Patient questionnaire feedback 2008

(Site updated 19/03/2015)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website