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Practice Closure

The Practice is closed Tuesday 10th February 2015 at 12.30 for staff training and will re-open at 07:30 the next day.  


Friends and Family Test

Please spare a moment and let us know how you feel we are doing after your recent contact / visit to the Practice.

Please go to :


If you have returned from West Africa within the last 21 days and have a temperature /flu like symptoms - please telephone the surgery for advice - DO NOT COME INTO THE PRACTICE AND DO NOT TOUCH ANYONE ELSE


red_pills_bottleRepeat Prescriptions

Repeat prescriptions cannot be taken over the telephone, as this can lead to mistakes with specific wording and dosage. It is important for us to eliminate the possibility of error, this safeguards you as the patients.

This change is in line with other local practices. Repeat prescriptions will be processed in 2 working days. We will take repeat prescriptions over the telephone for patients who are immobile/housebound or terminally ill,

A box is available in the reception area for repeat prescriptions to be placed in.

URGENT Requests

We are now unable to provide urgent on the day requests - it is the patients responsibility to ensure they order their medication in good time.  If you cant get into the surgery, then you can order online; if you have lost your slip then please drop your details along with the names of the medications you need into the surgery or order online.  If you have no medication left, if you take your empty boxes to your regular pharmacist, they will issue a three day supply or a number of medications can be purchased from the pharmacist.


Online Prescriptions

This is for routine prescription requests only, as the mailbox will only be checked once a day.  Please do not send any medical questions via this form. 

Please visit the Poplar Grove website for the New Online form

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